How can we help?

After signing up, enter your store address and approve access in WordPress. You don't install a plugin. If the standard authorization doesn't work, you can add WooCommerce keys manually: they start with ck_ and cs_.

Some security plugins block the WooCommerce REST API. Check that your store address is correct and available over HTTPS. If it still doesn't work, email us and we'll help find the cause.

Delete the store in WooMate settings: we'll remove the saved keys and connections. To revoke the key on the store side too, delete it in WooCommerce (Settings → Advanced → REST API).

Yes, up to 5 stores on one account in the Agency plan. Other plans cover one store.

You can create an Anthropic key at console.anthropic.com, an OpenAI key at platform.openai.com and a Gemini key at aistudio.google.com. Paste it in the chat or in Studio, and WooMate checks it when you save.

Whatever the model provider charges for the work done. You see the cost under every chat reply and on Studio tasks. Monitor and CSV import don't use AI.

Yes. In Settings → AI and costs you set a monthly AI budget. WooMate checks it before every task.

We don't charge anything, because you don't enter a card. To keep using WooMate, choose a plan in your account settings.

Email hello@getwoomate.com from the address linked to your account. We'll change your plan or turn off subscription renewal.

The pool is 30 licenses. The current number of available licenses is shown on the pricing page.