Problems saving changes
What errors during approval and publishing mean.
WooMate checks the data before saving. The messages below protect you from saving an outdated change.
Messages
| Message | Meaning | What to do |
|---|---|---|
| The data changed since the preview | The product was changed after the preview was prepared | Prepare a new preview |
| This operation expired or was already handled | The approval window passed or the change was already saved | Check Changes and prepare it again if needed |
| Customer data is hidden from the AI (•••), so it can't be saved | The proposal contains masked customer data | Enter the real value or turn on full customer data |
| Preview expired | The preview time ran out | Prepare a new one |
| The process was interrupted while publishing | It's unclear whether the save reached the store | Check the product in the store |
| The read confirms the requested change wasn't made | The save didn't reach the store | Prepare a new preview |
| The product in the store differs from the planned values | The data differs from the plan | Check the product manually |
| The document or source settings changed | The price list changed | Prepare a new preview |
| The draft changed. Open the current version in the library | A different version of the content exists | Open the current draft |
| Refresh the source sheet before generating | The sheet was read more than 24 hours ago | Read the sheet again |
The "Needs checking" status
No confirmation doesn't mean the save failed. Don't retry the change until you've checked the product in the store. On the Changes screen, in the To check tab, click Check in store (Needs checking).
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